FAQ

Notice: Under construction/maintenance...!

284 Chaussée d'Ixelles, 1050 Brussels, Belgium – open every day.

Brake / tyre repairs in the workshop with no appointment, done within the hour!

Notice: Under construction/maintenance...!

Brake / tyre repairs in the workshop with no appointment, done within the hour!

Notice: Under construction/maintenance...!

Brake / tyre repairs in the workshop with no appointment, done within the hour!

Our story

ABOUT RIDEBACK

Your electric scooter specialist in Brussels

The company was officially founded in 2023 and is located at 284 Chaussée d'Ixelles, 1050 Ixelles, Brussels.

RideBack is first and foremost a repair and customisation workshop. Its team, a pioneer of electric mobility on the Brussels market since 2018, has built its reputation on years of accumulated experience.

RideBack is also becoming a personal electric vehicle store, thanks to partnerships with several recognised European suppliers, selected for the reliability of their stock and the responsiveness of their customer service.

What we do

  • Diagnostics: mechanical, electronic, battery
  • Repair: all brands — punctures, brakes, batteries, controllers, displays, motors
  • Customisation: modifications — safety, looks, performance
  • After-sales: loan scooter available depending on conditions and availability
  • Rental: a plan tailored to your needs and the vehicle you want
  • Sales: wide choice of new vehicles to order, used vehicles in store

No appointment needed

Work on tyres (punctures) and brakes (pads) is accepted without an appointment from Sunday to Monday, 1 pm to 5 pm, and from Tuesday to Saturday, 12 pm to 8 pm.

For any other job, contact us

📞 +32 485 56 63 38 WhatsApp or text preferred
📧 kc@rideback.be
📍 284 Chaussée d'Ixelles, 1050 Ixelles

Since we started, we have worked on all the major brands on the market: Xiaomi, Ninebot, Dualtron, Mini Motors, Kaabo, E-TWOW, Navee, Niu, VSETT, Kugoo, Urbanglide, Jeep, Ducati, Langfeite, Inmotion, Kukirin, Power Zero, Teverun, Nami, Rovoron, Ecoextrem and many more.

Our team

RideBack is a team of specialised technicians.

Nabil, with his background in car breakdown repair, can tell you the main cause of a problem by sound, touch or smell — sometimes at first glance. Tyres, mechanics, hydraulics: it's child's play for him, and he could almost do it with his eyes closed! Here since the very beginning and nicknamed "the veteran", with him it's all about "experience talking".

Chris is probably the most versatile member of the team. Young and dynamic, he found his place thanks to fast on-the-job learning, curiosity and commitment. If anyone is going to remember an important detail about your repair and pass it on to the rest of the team, count on him! Above all he is passionate: with his friends, colleagues and people across the industry, he has been immersed in the two-wheel world for years, which keeps him up to date on the latest products and gives him the best user tips after comparing everyone's opinions.

Gary is the workshop's third pair of hands, always ready to help. A daily PEV rider from the very start, he went straight for the first "serious" vehicles of the time, which quickly led him to maintain them himself. With a solid background in metalwork, welding and general mechanics, he naturally moved into the workshop to do his own servicing, and quickly shared his added value with everyone: technical vocabulary, an eye for detail, and knowledge of the structure, strength and composition of materials. That's his favourite language when he advises you, always with a smile and good humour.